Payment Policy

Effective Date: January 8, 2025

At Eco-Pariz, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the terms and conditions regarding the payment methods, processing, and related charges for purchases made through our website or physical store. By placing an order with us, you agree to abide by these payment terms.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

  • Credit/Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    Pay securely via your PayPal account.

  • Other Payment Methods:
    We may offer additional payment options such as Apple Pay, Google Pay, or other regional payment methods. These options will be available during checkout if applicable.

2. Payment Processing

  • Order Confirmation:
    When you place an order on our website, we process the payment at the time of purchase. After successful payment authorization, you will receive an order confirmation email with the details of your purchase.

  • Order Approval:
    Your order is not considered confirmed until the payment is processed and we verify the order information. If there are any issues with payment authorization or fraud detection, we reserve the right to cancel or hold your order until the issue is resolved.

  • Payment Authorization:
    If the payment method used is a credit or debit card, your payment is authorized at checkout, and the payment will be charged once we confirm the order.

3. Pricing and Currency

  • Pricing:
    All product prices are listed in U.S. Dollars (USD). Prices are accurate at the time of listing, but Eco-Pariz reserves the right to change prices at any time without prior notice. In the event of a pricing error, we will contact you to confirm if you wish to proceed with the updated price.

  • Sales Tax:
    Sales tax will be applied to your order based on your billing address and local tax laws. The applicable tax rate will be calculated and shown during the checkout process.

  • Shipping Fees:
    Shipping costs are calculated separately from product prices and will be displayed at checkout based on the shipping method and destination address.

4. Security and Fraud Prevention

We take your security seriously. All transactions are processed through secure, encrypted channels to protect your sensitive information. We employ the latest technologies to detect and prevent fraudulent activities.

  • Secure Payments:
    Our website uses SSL (Secure Socket Layer) encryption to protect your credit card information and personal data during transmission.

  • Fraud Prevention:
    We may request additional verification for certain transactions if there is a suspicion of fraud or an issue with payment authorization. If you are contacted for further information, please respond promptly to avoid delays in processing your order.

5. Payment Failure or Decline

If your payment is declined or fails to process during checkout, please check the following:

  • Ensure that the payment details you entered are correct, including your credit card number, expiration date, and security code.
  • Confirm that your credit card or payment method has sufficient funds or available credit.
  • If using PayPal, verify that your PayPal account has enough balance or is linked to an active payment method.

If the issue persists, please contact your payment provider or use an alternative payment method. If you need further assistance, feel free to reach out to our customer service team at info@eco-pariz.com.

6. Refunds and Credits

  • Refund Process:
    If you are eligible for a refund (in accordance with our Refund and Returns Policy), we will process the refund to the original payment method used for the purchase. Refunds will typically be processed within 5-7 business days, though this may vary depending on your bank or payment provider.

  • Partial Refunds:
    If only part of your order is returned or refunded, the refund amount will be adjusted accordingly, and shipping fees may not be refunded unless otherwise specified.

  • Gift Cards and Store Credit:
    If you paid using a gift card or store credit, any refunds will be issued in the same form as the original payment.

7. Currency Conversion

If you are shopping from outside the United States, your payment will be converted into U.S. Dollars (USD) at the exchange rate determined by your payment provider. Currency conversion fees may apply based on your bank or credit card provider’s policies.

8. Payment Disputes

If you have any issues with your payment, such as unauthorized charges, discrepancies in charges, or payment disputes, please contact us immediately at info@eco-pariz.com or call (406) 556-8788. We will do our best to resolve the issue as quickly as possible. We may request documentation or additional information to investigate the dispute.

9. Changes to the Payment Policy

Eco-Pariz reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Payment Policy or require further assistance with your payment, please contact us:

Eco-Pariz
Email: info@eco-pariz.com
Phone: (406) 556-8788
Address: 10170 River Rd, Bozeman, Montana (MT)